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Republic of the Marshall Islands
Ministry of Health and Human Services
Lerooj Atama Zedkaia Memorial Hospital

Health Informatics Support System

Streamlined technical support for all MOHHS information systems and infrastructure

Submit Help Ticket

Report technical issues or request assistance with MOHHS systems

Browse Knowledge Base

Find answers to common questions and technical issues

System Status

Check current status of MOHHS information systems

Our Services

The Health Informatics Team supports all MOHHS information systems and infrastructure

EMR Support

Technical assistance for Electronic Medical Records system including troubleshooting, user access, and reporting

Pharmacy Systems

Support for pharmacy inventory management, dispensing, and reporting systems

Immunization Registry

Assistance with immunization tracking, reporting, and data management

Workstation Support

Hardware and software troubleshooting for all MOHHS workstations

Network Infrastructure

Support for network connectivity, VPN access, and system integrations

Telehealth Systems

Technical support for telehealth equipment and video conferencing

Team collaboration

About the MOHHS Intranet

The MOHHS Intranet is a private, secure network using Internet technologies to share information and resources within our organization. It serves as the central hub for health informatics systems and collaboration.

Available to all authorized MOHHS staff, the Intranet provides access to critical systems, documents, and communication tools needed for daily operations across all health facilities.

Need access?

Contact hid.support-majuro@rmihealth.org to request intranet access or report issues.

Frequently Asked Questions

Quick answers to common questions about our systems and services

How do I request technical support?

Submit your request through our IT Helpdesk Request Form. Please include detailed information about the issue, any error messages, and the system affected. For urgent issues, please call our support line after submitting the ticket.

What if I forgot my system password?

Use the "Forgot Password" link on the login page of the specific system. If that doesn't work, contact the Health Informatics Team with your full name, position, and facility to verify your identity and reset your credentials.

Why can't I print from my workstation?

First check that the printer is powered on and has paper. Verify the correct printer is selected in your print dialog. If issues persist, note the printer model and any error messages before submitting a help ticket with these details.

What systems are supported?

We support all MOHHS clinical and administrative systems including EMR, Pharmacy, Laboratory, Immunization, Telehealth, HR, and Financial systems. See our Services section for complete details.

Resources & Downloads

Contact Health Informatics

Reach out to our team for technical support, system access requests, or general inquiries.

Phone Support

Majuro: (692) 625-YYYY Ebeye: (692) 625-XXXX

Support Hours

Monday-Friday: 8:00 AM - 5:00 PM
Weekends: Emergency support only

Submit an Inquiry

System Status: All systems operational

View detailed status